Go to your modem, router, or combined unit and give the cables an inspection visually and with your hands. They’re not super fragile, but they’re not usually designed to take a beating, either.Ī damaged Ethernet, coaxial (coax), or fiber optic line can also cause “This Site Can’t Be Reached” errors, though it would probably be evident that your internet is totally disconnected. Check Your Cables and Connections Warning: Be sure that you do not excessively bend or yank any cables or connections while you’re checking things out. If it doesn’t work, you’ll need to try some other troubleshooting steps. Give your modem and router (or combined unit) about five minutes to start up again, then try connecting to the website(s) with which you had problems. Just unplug it for a few minutes and then plug it back in. That is probably a unit that combines the modem and router into one device - they’re extremely common now. If you’re thinking “Wait! I don’t have a modem and router, I just have this one thing my ISP sent me,” don’t worry. If they are, you’ll have to wait until the problem is fixed. If you know one of your neighbors has the same service provider you can ask them if they’re experiencing an outage too. The first possibility- a problem with your ISP - is not something you can fix. Your Internet Service Provider (ISP) is experiencing problems.There are only three likely explanations if every device on your network is affected.
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How to Fix “This Site Can’t Be Reached” If All Devices Are Affected If only one device is affected, you’re stuck with the kitchen sink approach. Scroll down to the sub-section titled “If All Devices Are Affected” for some possible solutions. If all devices are affected, then your problem is with your modem or router. Use another device, like an extra computer, laptop, phone, or tablet, and see if they also can’t connect. We can narrow things down a bit further by checking to see if every device on the network is affected, or just one.
If it does work, however, it means that the problem is probably on your end, not the website’s. You can also plug the address into IsItDownRightNow and see if others are reporting the same problem.
If it doesn’t work, the odds are extremely good that the problem is not your device or network. If you have a cellphone, turn off your phone’s Wi-Fi and try connecting over cellular data. You should try connecting to the website, or websites, over a different network. Unfortunately, that means solving the problem usually involves the kitchen sink approach - basically, try things until something works. It doesn’t point you to a specific problem, and it can have numerous causes. This error message from Google Chrome - like so many other error messages - is pretty ambiguous. What Causes “This Site Can’t Be Reached” and ERR_ADDRESS_UNREACHABLE? How to Fix "This Site Can't Be Reached" If All Devices Are Affectedįollow the Instructions for "If All Devices Are Affected" What Causes "This Site Can't Be Reached" and ERR_ADDRESS_UNREACHABLE?
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